Frequently Asked Questions

"Following constant disinterest from my housing association in terms of required repairs, I decided to contact the housing disrepair team to finally be heard. I have found the team pleasant and down to earth in their approach and look forward to working with them further to finally get the children and I living in appropriate conditions."

"They were really fast and professional to get me in touch with the right people due to my ongoing housing issues. I recommend these guys!"

"If you are having extreme difficulties with repairs, as I was, this is the right place to get help. Outstanding response: quick and clearheaded. I was so upset and confused. I was also being intimidated and treated with contempt by Council Repairs.This helped me to push back on that and repairs are now being taken care of. Have a chat to Liam to find out how you can get the job done!"

"Housing disrepair has been fantastic so far . I reached out to them following my issues with mice infestation they acted promptly to get the case rolling . The case is not yet finalised but so far things have been great. Especially with Liam who has been exceptional . Can’t fault a thing so far"

"Very efficient and keep in contact frequently was happy to take on my case"

"The people are very friendly very efficient. They have been such a big support to me. I would like to thank you so very much for all you help and kindness."

"Very helpful, good communication, kept me updated as to what going on. Would use this company again."

"Very helpful and respectable. I would recommend this team to my friends and family."

"Amazing customer service highly recommend!"

"Very professional, sincere and overall very efficient service, I would highly recommend!"

"The lawyers were excellent! They gave me life again I feel proud of the home I have. I have been asking the council for repairs for 10 years and they neglected me. The lawyers acted quickly in 6 months they managed to do more than I can ask for. The kitchen is now fully repaired, mould is gone, all the cracks around the house are fixed. My walls were even painted."

"I received outstanding help from Liam and Kieran, they were very patient with me and the communication and response times were amazing. I would definitely recommend using their service."

"Louis, my housing solicitor really helped with my situation. He forced L&Q to do the works they should have been doing. He kept me updated every step of the way and even got my bedroom fully redecorated and I got a whole new bedroom suite. He even got them to paint my kitchen and hallway."

"This actually works I was successful and got everything I asked for and compensation"

"My solicitor was excellent and very professional. There was no messing around and my house was fixed perfectly and I even got £8000 in compensation. 10/10 service!"

"10/10 service. Excellent service. The housing solicitor was very good with handling the case, and as soon as she got involved the landlord started moving with the repairs. Once all the works were done, there have been no more issues. Would recommend Housing Disrepair Helpline"

"I am so grateful for HDH help and over the moon with my new kitchen and the heating now keeps me warm in the cold winter months"

"I was very happy with how swiftly the works were carried out and how the solicitor’s were able to get repairs done that I’ve been trying to get fixed for 6 years!"