Frequently Asked Questions
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HOUSING DISREPAIR CLAIMS
What can I claim for?
We evaluate claims on a case to case basis. Areas you can potentially claim for are:
- Compensation for living in a property with disrepair
- Personal property that has been damaged due to disrepair
- Injury to your health caused by the disrepair.
How can i claim?
- Complete our online questionnaire
- Call us on 0800 612 4690
- Email claims@housingdisrepairhelpline.co.uk
- WhatsApp us on 07467 955 937
We will to respond to all phone enquiries made between 9am and 9pm immediately and all online enquiries within 24 hours. Postal enquiries are responded to within 48 hours of being received.
How much could I receive?
Our primary aim is to get your home repaired to your solicitor’s standard not to the landlord’s standard. Everyone has a legal right to live in a well maintained property.
A landlord will offer compensation depending upon the severity of the disrepair and the length of time, compensation varies on a case to case basis. You can also claim for any personal items you have had to replace due to the disrepair.
For a claim to succeed you must have advised your Landlord. We can assist in helping you do this free of charge.
Happy clients
"This actually works I was successful and got everything I asked for and compensation"
5
Ms Akua (via Facebook)
"My solicitor was excellent and very professional. There was no messing around and my house was fixed perfectly and I even got £8000 in compensation. 10/10 service!"
5
Felicia Appiah, Newham
"10/10 service. Excellent service. The housing solicitor was very good with handling the case, and as soon as she got involved the landlord started moving with the repairs. Once all the works were done, there have been no more issues. Would recommend Housing Disrepair Helpline"
5
Beverley Williams, Lambeth
"I am so grateful for HDH help and over the moon with my new kitchen and the heating now keeps me warm in the cold winter months"
5
Josephine Dunne
"I was very happy with how swiftly the works were carried out and how the solicitor’s were able to get repairs done that I’ve been trying to get fixed for 6 years!"
5
Gemma Gabriel
"Louis, my housing solicitor really helped with my situation. He forced L&Q to do the works they should have been doing. He kept me updated every step of the way and even got my bedroom fully redecorated and I got a whole new bedroom suite. He even got them to paint my kitchen and hallway."
5
Joyce Phillips