A2Dominion — know your rights
Still waiting for repairs? Worried about damp, mould, leaks or broken heating? Housing Disrepair Helpline provides free initial advice for A2Dominion tenants, leaseholders and shared owners, and helps suitable enquiries access specialist legal support.
How we help A2Dominion residents
We listen to what has gone wrong, help you organise the details and connect suitable enquiries with our panel of specialist housing disrepair solicitors.
1. Tell us what needs fixing
Explain the defects, when you reported them to A2Dominion and how they affect your home. Tell us about your case →
2. Bring the evidence together
Repair references, photographs, correspondence and a timeline help show what has happened. Explore your housing rights →
3. Get specialist support
A solicitor can assess the repair duties, evidence and whether repairs and compensation can be pursued. Help for housing association tenants →
Why choose Housing Disrepair Helpline?
Established in 2015, HDH is a claims management company working with a panel of experienced housing disrepair solicitors. We provide an initial point of contact and help suitable enquiries find legal support, with the focus on getting homes repaired and pursuing compensation where appropriate.
Read how No Win No Fee funding works, our published success stories and about our team. The appointed solicitor assesses your claim and explains funding terms and any potential costs before you decide whether to proceed.
Our service is for council and housing association tenants, leaseholders and shared owners. We cannot help private tenants.
Published A2Dominion repair cases
The examples below are independently published Housing Ombudsman decisions. These are Ombudsman compensation orders, distinct from court damages, and are not cases brought or won by Housing Disrepair Helpline.
Severe maladministration: £3,298.48
In case 202434827, the Housing Ombudsman found severe maladministration over recurring damp and mould and ordered £3,298.48 in compensation, including £2,248.48 for loss of enjoyment of the home.
Repairs failures: £2,000
In case 202330901, the Ombudsman found severe maladministration in A2Dominion’s handling of repairs and ordered £2,000 compensation and a schedule of works.
Damp and mould: £700
In case 202342333, decided in February 2026, the Ombudsman found maladministration in the handling of damp and mould and ordered £700 compensation.
What are your options if repairs are outstanding?
Report defects in writing, retain photographs and keep a record of dates, appointments and the impact on your household. A2Dominion should consider its repair obligations and respond through its complaints process where appropriate.
You may complain to the Housing Ombudsman or seek independent legal advice about a potential housing conditions claim. The Ombudsman process is free; a legal claim has different requirements and may involve funding terms and costs risks.
For information about legal duties, see our Section 11 guide and our no-win-no-fee explanation.
Get help with A2Dominion repairs
Tell us what has happened and when you first reported it. We can discuss the next steps and, where suitable, introduce you to a specialist solicitor.
Request a call back or call 0800 612 4690.
Common repair issues
Damp and mould
Leaks and flooding
Heating and electrics
Published: 17/10/26
Tags: Legal rights
Categories: Your Landlord
