“I am so grateful that I encountered Housing Disrepair Helpline. I had ongoing request from L&Q to change my window frames, as they were rotten, and the seals were blown. This was ongoing for about 3 years. L&Q never accepted responsibility until the Housing Disrepair Helpline, and their panel of solicitors, made them aware of their obligations. I received compensation from L&Q, as they ignored the necessary work at my house.

The process was easy, and the communication was great! Thank you for your outstanding effort, I couldn’t have done it without you.”

Ms Hussein