“I had my council flat falling to bits. My kitchen was all broken the council had fitted a massive fan that would be covered up even years later nothing was done after the installation. The kitchen was was in bits as well as the bathroom and the hallway.  After 10 years of complaining nothing was done. Until i got the solicitors involved, in 6 months they managed to get the council to fix everything, repaint and more. I am very grateful to the solicitors as my flat now feels like a home. Thank you for your hard work.”

Comments by Marta Lopes, after Housing Disrepair Helpline helped her make a successful claim against Lambeth Council