Notting Hill Genesis left Carole with severe damp caused by rising damp throughout her property since January 2021.
Home surveyor recorded high damp readings of up to 99.9%, indicating the internal walls were completely saturated and detrimental to tenants’ health. However, despite her multiple pleas with her housing association and many visits no works were ever started.
Carole contacted Housing Disrepair Helpline, who swiftly acted on her behalf to get these works done. Ontop of the repair works, Carole was also awarded compensation. Are you having similar issues, but are being ignored by your landlord? Call us today; We are here to help!
“All is now well, and I am very happy with everything”
