Southwark Council Tenant Seeks Help Over Persistent Water Leaks and Damaged Plasterwork

Housing Disrepair Helpline visited a Southwark Council property this week following concerns about ongoing water leaks and damage to the tenant’s home.

The case highlights the difficulties tenants can face when repair problems continue without a satisfactory resolution. Housing Disrepair Helpline has now appointed the tenant with a leading housing disrepair solicitor to investigate the problems and pursue the appropriate action.

Water Leak and Ceiling Damage at Southwark Council Property

The information provided to Housing Disrepair Helpline identifies Southwark Council as the landlord.

One of the problems reported concerns the bathroom. A water leak from the property above is reported to have caused damage to the plasterwork on the bathroom ceiling. The problem was reported as having first occurred in September 2020.

Photographs contained within the report show visible deterioration to the ceiling, including areas of damaged and deteriorating plasterwork.

Further Water Leak and Plasterwork Damage

A separate problem has also been recorded in the living room. According to the report, a water leak thought to be connected with leaking exterior guttering has caused damage to the plasterwork.

The tenant reported contacting the landlord on multiple occasions about the problems. At the time the information in the report was recorded, it stated that no works had yet been carried out to resolve either of the reported issues.

Housing Disrepair Helpline believes tenants should not have to continue living with unresolved leaks and damaged plasterwork after problems have been reported to their landlord.

Housing Disrepair Helpline Appoints Specialist Solicitor

Following its involvement with the property, Housing Disrepair Helpline has appointed the Southwark Council tenant with a leading housing disrepair solicitor.

The solicitor can now consider the circumstances of the case, the history of the reported defects and what action may be appropriate to seek repairs and, where there is a valid legal claim, compensation.

Housing Disrepair Helpline has helped more than 25,000 tenants get their homes fixed and obtain compensation over the last 11 years.

Why Use a Claims Management Company for Housing Disrepair?

Using a specialist Claims Management Company can provide an important benefit to a claimant because a Claims Management Company such as Housing Disrepair Helpline works with a panel of different solicitors and law firms.

Different housing disrepair cases can involve very different problems. Some may centre on damp and mould, while others involve leaks, defective roofs, drainage, heating, structural problems or other serious defects.

Having access to a panel of firms means Housing Disrepair Helpline can appoint a solicitor with experience relevant to the particular disrepair issues involved in a tenant’s case, rather than relying on a single law firm for every type of claim.

In this case, Housing Disrepair Helpline has appointed the Southwark Council tenant with a leading housing disrepair solicitor, marking the next step towards addressing the reported problems in the home.

The tenant’s name and address have deliberately been omitted to protect their privacy.