Have Thirteen Housing ignored you? (2026)

Thirteen Housing housing disrepair help

Still waiting for Thirteen Housing to fix your home?

Damp, mould, leaks or other repairs going unresolved? We can help you understand your options and, where appropriate, connect you with a specialist housing disrepair solicitor.

✓ Free initial advice✓ No obligation✓ Specialist solicitors

Damp and water damage in the corner of a room

Let’s get your home fixed

Leave your details and we’ll call you to discuss your repairs.

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    Or call 0800 612 4690. See our Privacy Policy.

    Issues we help with

    What needs fixing in your home?

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    Damp & mould

    Persistent damp, mould and damaged surfaces.

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    Leaks & roofs

    Water ingress, leaking pipes and roof defects.

    ♨️

    Heating & hot water

    Broken boilers and unreliable heating.

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    Other repairs

    Windows, doors, electrics, pests and structural problems.

    Simple process

    How we can help

    01 · Tell us what’s wrongExplain the issues and when you reported them to Thirteen Housing.
    02 · We review your optionsOur team discusses your circumstances and potential next steps.
    03 · Specialist legal helpIf appropriate, we introduce you to a solicitor to assess repairs and compensation.

    Thirteen Housing repairs still outstanding?

    You don’t need to know whether you have a claim before contacting us. Tell us what’s happening and we’ll explain your options.

    Request my callback   0800 612 4690

    Fees and funding

    Our initial advice and referral service are free. A solicitor will explain any no-win-no-fee agreement, possible deductions from compensation (up to 50% following a risk assessment), cancellation charges and other funding terms before you agree to proceed. You can also complain directly to Thirteen Housing and the Housing Ombudsman without using a claims management company.