Wandsworth Council Leaseholder Reports Recurring Roof Leak and Persistent Damp

Housing Disrepair Helpline has assisted with a leasehold property where Wandsworth Council is identified as the freeholder, following reports of a recurring roof leak.

The property is a top-floor flat and the assessment records that whenever it rained, water entered the property and caused damage to the bathroom and kitchen ceilings.

The roof leak also reportedly resulted in persistent damp. Of particular concern, the assessment records damp close to electrical installations.

The recurring problems are recorded as dating back to September 2020.

Contractors had attended the property, including an attempted repair and a later visual inspection. The leaseholder nevertheless reported continuing problems and estimated contacting Wandsworth Council more than ten times.

Housing Disrepair Helpline is assisting and the process of getting the home fixed is underway.

As the reported source is the roof above a top-floor property, the terms of the lease and Wandsworth Council’s repairing responsibilities for the roof and external structure can be particularly important.

Housing Disrepair Helpline Helps Leaseholders

Housing Disrepair Helpline does not only help council and housing association tenants. We also help leaseholders experiencing serious disrepair where responsibility for repairs may rest with their freeholder or managing party.

Leaseholder disrepair cases can be more complicated than standard tenancy disrepair claims because responsibility for roofs, windows, external walls, communal pipework, structural elements, drainage, communal areas and other parts of a building may depend upon the terms of the lease.

Housing Disrepair Helpline works with a panel of firms that are highly experienced in leaseholder claims. This is particularly important where a leaseholder cannot personally repair the part of the building causing damage to their home.

Our panel’s experience means that the individual circumstances of the leaseholder’s case and the terms of their lease can be considered when determining who may be responsible for the outstanding repairs.

If you are a leaseholder and have repeatedly reported a repair problem to your freeholder but the problem has not been resolved, Housing Disrepair Helpline can help you understand the options available to you and the process of getting the necessary repairs carried out.

Housing Disrepair Helpline helps both tenants and leaseholders with housing disrepair problems.